2000 GP purchased used there in 10/2000 and serviced/repaired there ever since. Good honest service with the help of John, Marcos and formerly Mark (can't remember the new fellows name). Always a good experience! Sincerely, Dwight Lubich Read More >>

very good experience Read More >>

2007 Chev. Tahoe Factory scheduled service. Read More >>

A blower went out on my 2013 Acadia. The part was going to have to be ordered, which was going to be a pain. Instead of making us wait for the part to come in and getting us a rental car that could seat 7, they pulled the part from a new vehicle so that we could get back on the road asap. Thank you John! Read More >>

I just got an oil change and tire rotation. Love the new waiting room. Staff is very friendly. It's a pleasure to take my car there. Read More >>

I brought my '10 Yukon Denali in, last-minute, because of a check engine light, some other warrantied issues and the 30K mile service. I arrived around 9am without an appointment and was greeted by a cheery serviceman who proceeded to take my information, including any/all possible concerns I had with the car. I was told the service should be completed before close the same day, and details on the warrantied issues would follow as more information was made available to him. As promised, my car was made available before close, and warrantied issues were resolved. All-in-all, I have thoroughly enjoyed all my experiences with Pearson Buick GMC, and would HIGHLY recommend this facility for anyone's service needs! -Tarek Read More >>

I brought my Acadia Denali 2012 for it first service. Attention from all memebers of the team was awesome! it was quick , effective and great customer service. Read More >>

My most recent service visits were to replace a failed driver's side window switch. 1st visit: The car was left overnight, at the end of a work day. The repair was completed promptly - ready by the next work day's afternoon. 2nd visit: Unfortunately, the "auto down" function of the newly replaced switch failed just as I left the dealership on the initial repair day. A new replacement switch was not in stock, but was ordered and received into the dealership after just a day or two. I return for a while-I waited switch replacement. The second new switch has been operating properly. PROBLEM 1: I do not consider the near immediate failure of the first replacement switch an issue of consequence. Both the mechanic and the service representative (Brian) said that they witnessed the switch operating properly just after it was installed, and I believe that to be the case. PROBLEM 2: A second issue was addressed while the car was in for the switch replacement. The passenger side regulator mechanism and motor had been replaced at Pearson several months earlier. Lubricant from the regulator rollers had contaminated the window - leaving smears on the glass. Repeated cleaning had not resolved the problem. At a later date, Pearson disassembled the door and cleaned various parts in an attempt to prevent further glass contamination. The problem was reduced, but not corrected. On the same day as my driver's side window switch was replaced, the passenger side door was disassembled for a third time. A thorough cleaning was performed. This last cleaning has resolved the glass contamination problem. The problem is, that after three disassembly operations, the car was returned to me with a broken top inner door edge trim piece. I understand that repeated door disassembly may put trim pieces at risk. More unacceptable than the trim being damaged, is the car being repaired without notifying me of the problem, and simply returning the car with a damaged trim strip. Read More >>

My most recent service visits were to replace a failed driver's side window switch. 1st visit: The car was left overnight, at the end of a work day. The repair was completed promptly - ready by the next work day's afternoon. 2nd visit: Unfortunately, the "auto down" function of the newly replaced switch failed just as I left the dealership on the initial repair day. A new replacement switch was not in stock, but was ordered and received into the dealership after just a day or two. I return for a while-I waited switch replacement. The second new switch has been operating properly. PROBLEM 1: I do not consider the near immediate failure of the first replacement switch an issue of consequence. Both the mechanic and the service representative (Brian) said that they witnessed the switch operating properly just after it was installed, and I believe that to be the case. PROBLEM 2: A second issue was addressed while the car was in for the switch replacement. The passenger side regulator mechanism and motor had been replaced at Pearson several months earlier. Lubricant from the regulator rollers had contaminated the window - leaving smears on the glass. Repeated cleaning had not resolved the problem. At a later date, Pearson disassembled the door and cleaned various parts in an attempt to prevent further glass contamination. The problem was reduced, but not corrected. On the same day as my driver's side window switch was replaced, the passenger side door was disassembled for a third time. A thorough cleaning was performed. This last cleaning has resolved the glass contamination problem. The problem is, that after three disassembly operations, the car was returned to me with a broken top inner door edge trim piece. I understand that repeated door disassembly may put trim pieces at risk. More unacceptable than the trim being damaged, is the car being repaired without notifying me of the problem, and simply returning the car with a damaged trim strip. Read More >>

Great job! Read More >>